Vinted Users Express Displeasure Over Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Response
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods after backlash from users.
